Spring Cleaning Your Business

Spring Cleaning Your Business

Spring Cleaning Your Business Every year about this time (usually after we get back from spring break) we spend some of our weekends doing spring cleaning at home.  Whether it’s the basement, the closets. Some yardwork or the garage, it always leaves us with a sense...
What Do Your Customer’s Experience?

What Do Your Customer’s Experience?

What Do Your Customer’s Experience? One of my favorite questions to ask business owners I meet at networking events is “why do your customers buy from you instead of your competitor”?  I would guess that 90% of the time the first answer out of their mouth is – you...
Building Loyalty in the New Year

Building Loyalty in the New Year

Building Loyalty in the New Year In my last blog, I wrote about the care and nurturing of Your Biggest Fans, and after discussing the topic with several business owners and clients, I realized that many of you don’t know how to get clients to this point on a regular...