How to be a Great Delegator

As we grow our businesses, we need to grow our teams, and with that growth comes both excitement and fear.  One of the most common growth challenges I hear about is that owners/leaders struggle with delegation, and if they can’t get their team to do what they ask, they might as well do it themselves, right? Wrong!

Delegation is just one more skill to learn, and it really isn’t all that complicated to learn…

Life is a Mirror

Decisions, decisions, decisions….life is all about making decisions, right?

Early on things are a little easier because your parents make decisions for you, but as you get older and take on more responsibilities things get complicated.  You go from being a carefree kid, to an awkward teenager, to an adult charged with making a number of decisions each day…decisions that can either positively or negatively impact you.  Run your own business and the impact of your actions and decisions multiply.  So, how exactly is life like a mirror?

Overcoming Good Enough-itis

Many business owners find themselves in a similar place after a while – their business is doing pretty well and they are making a decent living, but there is something missing. They don’t feel as fulfilled at the office as they thought they would, and they feel like something is missing from the team. Everyone comes in, does their job, and takes pretty good care of the customers, yet the little things that would make it great never seem to get done unless you do them yourselves. When you begin to feel this, it most likely means you, your team, and your business have come down with a case of “Good Enough-itis”, where everyone performs just “good enough” to get by, but nobody excels.

Help Your Customers Find the Benefits of Buying From You

One of the most common issues I find in the marketing strategies of high-end (higher quality, higher price) businesses is the tendency to talk about the features of their products and services. While this issue is particularly common in technology, I see it in construction, medical, HVAC, and just about every other industry as well. The problem with this approach is that Features are all about you, your company, and your product, while your customers are far more interested in the Benefits they receive when they buy your product.

7 Keys to Your Best Year Ever

Around this time every year, we start to forget our annual goals, we break our New Year’s Resolutions, and we regret that gym membership.  So what is it we can do to break out of our bad old habits and actually take the steps to have our Best Year Ever?  Well, I’ve found 7 simple steps that can help – here they are in no particular order…

What To Do When Cash Gets Tight

As an intelligent, high performing business owner, you already know that “Cash is King” when it comes to running your business, right? Well, in my experience, too many business owners focus too much energy on Profit and Loss (P&L), and not enough on Cash. It should never come as a surprise that you are low on cash, and you should always be able to predict (within reason) your near term cash position, and have strategies to improve it if the plan puts you too short.

Are Your Business and Life Out of Alignment?

Many business owners get to the point in their business and their life where things just stop improving. They reach a comfortable level that many call a plateau, where things are good but not great, and the majority of their previous level of dissatisfaction is now eliminated. While this may sound like a nice place to be, it is also a dangerous place to be. Staying at this plateau can led to complacency, and when you least expect it, it slowly takes you right back where you were without you ever realizing it.

3.5 Steps to Planning For Success

Around this time every year, we all know that it’s time to start planning for the next year.  We do New Year’s Resolutions that we never stick to, we make Big Hairy Audacious Goals (BHAGs) that we never reach, and in general we do things like budget and set modest goals that we sometimes kinda use.  And every year we forget 90% of this by the middle of February, and we end up wherever we end up. What if there was a simple 3.5 Step process for Goal Setting and Achieving that actually worked?

Correction vs Re-Direction

Do you ever get tired of correcting your team (or spouse or kids)?  Well, if you’ve ever read the book “Whale Done”, you know that trainers figured out early on that you can’t “Correct” a killer whale, but you can “Re-Direct” it instead to accomplish the same thing!  While your team members are certainly not the same as a pod of killer whales (I hope), they probably prefer the same approach to helping them choose better actions when they need help doing so.  So what does Re-Direction look like in the workplace?

Take a Step Back for a Giant Leap Forward

I’ve been doing a lot of networking lately and I see a lot of business owners who don’t actually own a business, they just own a JOB!  And worse, their job and their employees actually own them!  I started talking to a few of them, and the theme that jumped out of every conversation is that when things got tough – usually too busy due to not enough team or didn’t trust the team – they simply put their head down, dug in, and didn’t look back up until it was too late.

3 Keys to Build the Value of Your Business

There are 3 Keys to Building the Value of Your Business. If you’re like most business owners, a lot of your retirement wealth is tied up in your business, and you need to successfully sell or transition your business to somebody else so that you can exit gracefully and go live the life you want to live. Even if you’re not thinking about that now, using these keys will help you build value and build a business that works without you, so you can enjoy life now without needing to retire.

Better Results through Clear Expectations

In my coaching sessions so far this week, the topic of Setting Expectations has come up several times.  It usually starts with, “So-and-so didn’t do what I expected again.”  My first question is almost always, “Are you sure he/she knew what you expected?”  The typical answer is “I think so…I told him/her a couple times.”  Does this pattern sound or look familiar to you?  Are you getting tired of this conversation yet?