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Business Owners Speak Out – 20th Edition
Featured in this edition: Rueff Signs – Bob Rueff, Haven Salon & Spa – Rebekkha Rechter, Monty’s Plant Food -Jeff Sangalli, The CMOOR Group – Connie Moorhead, L & D Mail Masters – Diane Fischer, and Preston Greenhouse & Garden Center – Steve Mercer.
Building Loyalty in the New Year
We all get that occasional Raving Fan due to a variety of reasons – personal connection, we bailed them out of a situation, or you were just a perfect match for them. We can also create Raving Fans proactively by walking them up the Ladder of Loyalty over time, so that we can continuously add to our Biggest Fans list.
Doing More for your Customers
You love your customers! But do they know that? There is one family in Cleveland that does. When I lived in Cleveland, one of my favorite family-owned restaurants was LaRich’s. Our standard order was pizza and a Grossberger Salad. A what you are asking? Here is the story of the salad’s name …
Business Owners Speak Out – 19th Edition
Featured in this edition:
Headz Salon, Tony Williamson
Keyes Architects, Charles Keyes
Aloft Louisville East, Lesli Schaffer
Awards Center, Jason Malone
Crawford Entertainment Systems, Gene Crawford
Dages Paint Company, Anne Dages
Webster Environmental Associates, Bruce Koetter
Showing the Love to Your Biggest Fans
When it comes to growing our businesses, we all know that Word of Mouth is often one of the best sources of leads and new clients, we all know that warm fuzzy feeling when a prospect calls or drops in and says “Mary told me to talk to you”.
Business Owners Speak Out – 18th Edition
Featured in this edition: Louisville Vegan Jerky Co. – Stanley Chase, Muth’s Candies – Martha Vories, Holiday Manor Barber Shop – Cathy French, Margaret’s Consignment – Cara Aldridge, Uncommon Cups & Cones – Kim Barbour, Ken Combs Running Store – Larry Holt, Morgan Security Services – Janice Morgan, and J.R.’s Spa & Salon – Jack Riley.
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