When we are not achieving the success we want in our lives, too often we look outside of ourselves instead of inside. The observable parts of our success – our actions, behaviors and results – are what we spend too much time focusing on, and the hidden aspects of ourselves often remain out of view, like an iceberg. While it is true that our results are directly related to our actions and behaviors, we need to dig deeply into our personal icebergs to learn how to take new and better actions and learn new success behaviors. We call this personal iceberg the Identity Iceberg, and it has 4 Layers.
If you’ve tried to hire anybody in the last 12 months, then you have most likely experienced what most business owners and recruiters have found – there isn’t anyone! Well, let’s clarify that a little bit, in that there are people still unemployed, it’s just that most of them probably are not going to be a good fit for your business. If you want a good employee at this point, you will have to steal them from someone else. Oh, and while you are looking to steal someone away from someone else, guess who else is being heavily recruited … your best employees!
I don’t know about you, but I can honestly say I never thought I’d call myself a runner. Thirteen months ago my personal trainer asked a group of us if we wanted to participate in a local Thanksgiving Day race, and with a lot of trepidation in my mind I agreed to register. I had never run a race over 5 kilometers before and the race I’d just agreed to run was twice that distance. After giving me a few minutes to process the decision I’d made, my trainer laid out the training plan to make sure all of us would complete the goal of running the race. The process she outlined for us was simple and effective and consisted of the following steps:
The power of goal setting is well documented, and there are hundreds if not thousands of books and articles out there on the topic, so I’m not going to try to convince you here if you still need that. What I want to do now is share some of my Top Tips for creating a great plan that you can actually accomplish. First and foremost, make sure that your goal-setting and planning includes both business and personal items. As a business owner, you need to be planning for balance in your life, so I would suggest starting with your personal goals.
Let’s face it, every business out there needs customers to survive. When I sit down with business owners and ask them what they’re focusing on, a large majority say, “Trying to get new customers.” When I follow up with, “What does your marketing plan look like?”, they answer, “I don’t really have one.” And if they do have one, it often hasn’t been fully thought out, or they’re trying anything and everything to get new customers. But the number 1 mistake I see most business owners make in their marketing is – Wrong Target Audience.
For many of us, this phrase is a reminder of that classic movie Karate Kid, and brings up images of Daniel-san painting the fence and waxing the car. For me the images are more recent and personal, and I now add an addition to the end of the phrase – “and Live”. Too many of us are living to work, living to be the best, to win the game, and we sometimes forget to look up and around and simply take a deep breath and enjoy life.
As I returned from 2 days of training in the keys to peak performance at the US Olympic Training Center (USOTC) in Colorado Springs, and thought I would share some of what I learned from this amazing experience. The USOTC is home to some of the world’s finest coaches, trainers, sports psychologists, physical therapists, and yes, athletes. What we learned about elite athletes and how they train is directly relevant to how you can become an elite business owner.
Success = RESPECT
Hello Friends – it’s good to be back with you again to share an experience I had during a coaching session this past week. During that session my client made a comment that struck me as odd. He said he’d been giving away additional product to appease customers who were seemingly upset with the time it took to receive their original orders. Now that may not seem odd to you, but my question to him was, “Are these people really upset, or are you consciously ‘losing’ so they ‘win’?” As you can imagine my client was a little confused so, I shared the following concept with him.
Every single day, multiple times a day, we are faced with a decision to make. The decisions which need to be made come in different colors, shapes and sizes, yet many of them all have a common foundation to them. Despite the fact that many decisions seem dissimilar, in reality there is a fundamental underlying decision that goes along with the more obvious surface level decision. I call this fundamental Decision the Point of Power, and it is truly liberating when you understand how to wield it.
Let’s face it, at one time or another you have experienced the joy and wonder of working in a team environment. (Hopefully, you picked up on the sarcasm here…I’m laying it on pretty thick!) Don’t get me wrong, working in a team can be great when members are aligned and working together to accomplish the task before them. But, there are also those times when working with a team can feel like you’ve been sentenced to a life in prison with no chance of parole.
Many of us started businesses that required us to do the work that generated the bulk of the revenues of our companies. At some point, we then became the bottleneck in our businesses, as we only had so much capacity. At this point we added team, and often we began working longer hours, because we could still “do it better” than the team we hired. So they went home at 4:30, while we worked until whenever the work was done. Sound familiar? Well, it doesn’t have to be that way, and there are some simple steps to going from “Lead Doer” to “Leader of Doers”.
Take a minute to picture the following scenario. You’ve just arrived at the pool to relax with your family when out of nowhere a mother and father rush their young toddler up to the lifeguard on duty. The young girl is motionless and the panic is starting to build in the parents’ faces. Calmly and controlled, the lifeguard springs into action and within minutes a team of people descend to administer treatment to the young girl and bring her back to life.