I’ve been doing a lot of networking lately, and I talk to a lot of business owners who don’t actually own a business, they just own a JOB! And worse, their job and their employees actually own them! The theme that jumped out of every conversation is that when things got
Remember when you started your business? Whether you started from scratch or took over an existing business, you had a gleam in your eye and a bounce in your step whenever you thought about it. Even after the sleepless nights and long weekends that come with a new venture, you
Every business owner understands the value of loyalty and we strive to keep our customers happy so that they come back to do business with us. It is a rare business owner who is the only person that interacts with customers, so my question is, have you built that
So how do we overcome this completely natural feeling/fear? Well, my coach and international speaker Traci Duez taught me that when feelings and emotions get in the way of our actions (and therefore our results), we need to take a step back and examine the THOUGHT that preceded the
Looking at your goals from the past, what do you see? Goals you have achieved and have seen the results? Do you see goals that were accomplished, some abandoned, and some that changed? Or do you not see any goals? Maybe your business didn’t exist yet… or maybe you didn’t
You love your customers! But do they know that? There is one family in Cleveland that does. When I lived in Cleveland, one of my favorite family-owned restaurants was LaRich’s. Our standard order was pizza and a Grossberger Salad. A what you are asking? Here
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