I’ve had three conversations with business owners in the last week where the fear of hiring a much-needed employee came down to one thing – not wanting to add another expense. While payroll is obviously an overhead expense on the P&L, employees should be considered an investment, not an expense.
Is there a Trick to building a strong company culture? There are a few. And the Treat is having a great place to work and a thriving business. Building your company culture does take some effort. Like any investment, this one will pay for itself for many years to come.
Every business owner understands the value of loyalty and we strive to keep our customers happy so that they come back to do business with us. It is a rare business owner who is the only person that interacts with customers, so my question is, have you built that
Since April 2021 a shocking amount, more than 19 million, of US workers have quit their jobs. The result has been disruptions across all industries. Why is this happening, and what can a business owner do to keep good employees? Many well-intentioned managers are throwing money at the problem
Does anyone have a “Users Guide to Leading During a Pandemic?” How about one for after a pandemic? Neither do I. If you are stuck and unsure how to move forward, it’s time for some new beliefs.
Every business owner understands the value of loyalty and we strive to keep our customers happy so that they come back to do business with us. It is a rare business owner who is the only person that interacts with customers, so my question is, have you built that
We are all eager to reopen our businesses and our economy. You have the new signage, hand sanitizer stations, and have redone the layout of your facility. Your team, however, missed Spring Training. Even people who continued to work from home may have lost some conditioning to
You see it everywhere, on plumbing trucks, heating and cooling vans, in shop windows, and posted to every social media platform under the sun…it’s the phrase, “We’re Hiring!” Through April of 2019 the national unemployment rate was at 3.6%, which indicates individuals looking for work are finding work
Do you ever get tired of correcting your team (or spouse or kids)? Well, if you’ve ever read the book “Whale Done”, you know that trainers figured out early on that you can’t “Correct” a killer whale, but you can “Re-Direct” it instead to accomplish the same thing!
In my coaching sessions so far this week, the topic of Setting Expectations has come up several times. It usually starts with, “So-and-so didn’t do what I expected again.” My first question is almost always, “Are you sure he/she knew what you expected?” The typical answer is “I
If you’ve tried to hire anybody in the last 12 months, then you have most likely experienced what most business owners and recruiters have found – there isn’t anyone! Well, let’s clarify that a little bit, in that there are people still unemployed, it’s just that most of
Teaching people how to be accountable will take some time, but it is always worth it because they will improve for you on a steady basis long before they get to owning their accountability. The steps are fairly simple and straight-forward, just like most fundamentals of business. The
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