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It’s Vacation Time! Is that Good or Bad?

As we enter the summer season, we also hit the official start of vacation season, and that can bring up a whole array of emotions and stressors in a business.  Over the years I’ve heard all kinds of reasons and excuses from business owners blaming vacation season for this problem

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Are Your Customers More Loyal Than Your Employees

Every business owner understands the value of loyalty and we strive to keep our customers happy so that they come back to do business with us. It is a rare business owner who is the only person that interacts with customers, so my question is, have you built that

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Your #1 Client

I spend a lot of time observing other businesses and business owners, always looking to pick up an idea or two that I can apply to my own business or teach my clients.  One of the things I’ve recently noticed is business owners who put everything and everyone

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We Hold These Truths…

“We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.” Each year as we approach the celebration of Independence Day here in

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Are Your Business and Life Out of Alignment?

Many business owners get to the point in their business and their life where things just stop improving. They reach a comfortable level that many call a plateau, where things are good but not great, and the majority of their previous level of dissatisfaction is now eliminated. While

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Don’t Forget to Breathe

For many of us, this phrase is a reminder of that classic movie Karate Kid, and brings up images of Daniel-san painting the fence and waxing the car.  For me the images are more recent and personal, and I now add an addition to the end of the

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