I hired a coach about 1 year into business, and the business was going well, but there were some questions I had about what type of reports should I be running, is my business doing as well as I can hope that it would. I didn’t really have a central source that I could go to. I had my accountant, I had friends who were dentists, and I had professors that were mentors of mine, but I didn’t have someone that specialized in running a business and how to successfully run a business. So it made sense to me to hire a business coach to help me along the way.
After the first year of coaching, I had more than 100% growth, and after the second year of coaching, I had another 100% growth. So I attribute doubling my numbers at the end of the year, much of it, to coaching. The biggest benefit of coaching for me personally has been to have someone to hold me accountable and also to have someone to celebrate with when big things in the business happen. My team has grown from a two person team to an 8 person team. Without guidance on who the right team members are going to be, the best way to encourage my team, and the best way to establish systems to make my team excited and efficient, is what coaching helped me establish. As far as challenges go, coaching has helped me understand what’s important when monitoring growth of my business. What are some red flags and what are some key performance indicators to insure that I’m accomplishing the goals that I’m setting forth for my business. When I was counting every penny that came in and went out, I thought “Can I afford coaching? What could I buy if I didn’t invest in coaching?” And after about 3 months, I started seeing the tangible and intangible rewards of having a coach there, helping me along the way. And I thought, it wasn’t about me being able to afford it, it was about me not being able not to afford it. Going back now, it was a no brainer for me. It was investment I had to make in my company, and I’m so glad I did, and it’s hard to imagine the success that I have now being anything like it is without my coach.
Coaching with Coach Mark and ActionCOACH has been a transformative experience. He teaches you to do the things that need to be done but he will not do them for you. He is a guide. In my type of business in particular, the temptation is always to take care of patients and ignore business. Now with coaching, I set aside the time to focus on and plan the aspects of my business as well. I am now a much better financial manager than I ever imagined I would be. I’ve improved interpersonal communication, staff morale and business growth in general. My volume has grown, as well as my charges and revenue. I find that with Coach Mark’s coaching, I am more comfortable and serene in my daily life.
The weekly coaching sessions show me what to look for, where to look for it, and what to do with it once I find it.
• You taught me and helped our team establish a culture of excellence within the practice.
•We run very good meetings now.
• Understanding how to use policies and procedures as helpful tools instead of deadly weapons has been a blessing.
• KPI’s and outcomes have made us much more productive, effective, and efficient.
• Understanding new paradigms of business today compared to how things were when we grew up has helped me move my perspective and understanding into the new millennium.
• Helping Lisa and I not to engage in frustrating conversations that got us nowhere and learning not to take things personally has truly been a blessing. I could go on.
Get Your Free Coaching Session Today
Share your story with us during your Free 30-minute Strategy Session, or a full 90-minute business diagnostic. Discover you are not alone. Our actionable, systematic solutions will lead business leaders out of chaos and stagnation. We respect your privacy. Your information will not be shared or sold.
9300 Shelbyville Rd. #506
Louisville, KY 40222
Monday – Friday: by appointment